refund policy

At Almabrad, we are committed to providing high-quality home AC repair and maintenance services. Due to the technical nature of HVAC services, diagnostic fees and service call charges are non-refundable once the technician has arrived and performed an inspection. We do not typically issue cash refunds on completed labor; instead, we stand behind our workmanship with a +971 4577 1230-day warranty. If the repaired component fails or the issue persists within this period due to our work, we will return to re-perform the service at no additional cost. Parts replaced are covered under their respective manufacturer warranties. Refunds for pre-paid deposits may be granted only if a service cancellation is made at least +971 4577 1230 hours prior to the scheduled appointment. Any requests for refund considerations must be submitted in writing within +971 4577 1230 days of service completion and will be reviewed on a case-by-case basis.

Once AC repair or maintenance services have been completed by our certified technicians, labor charges are non-refundable. We stand behind our workmanship with a [90-day labor warranty]. If the same issue reoccurs within the warranty period due to our work, we will return to re-perform the repair at no additional labor cost. This warranty does not cover new, unrelated issues or damage caused by misuse, lack of maintenance, or external factors.

A diagnostic fee of  applies to all service visits where a technician assesses your system. This fee is non-refundable once the technician has arrived on-site and performed an inspection. However, if you proceed with recommended repairs through our company, the diagnostic fee will be waived or credited toward your total service cost.

All parts and components supplied by [Company Name] are covered under the manufacturer’s warranty, which varies by brand and product (typically 1–10 years). Defective parts will be replaced at no cost to you; however, labor for replacement after the initial labor warranty expires may incur additional charges. We do not offer cash refunds for parts already installed.

• Cancellations made 24+ hours before your scheduled appointment: Full refund of any pre-paid deposit.
• Cancellations made less than 24 hours before appointment: 50% of the diagnostic/service fee may be retained.
• No-shows: The full diagnostic fee will be charged.
• Emergency/After-Hours Appointments: May require a non-refundable deposit to secure scheduling.

• Issues arising from lack of routine maintenance (e.g., dirty filters, blocked condensate lines)
• Damage from power surges, storms, flooding, or acts of nature
• Systems that have been altered or repaired by unauthorized third parties
• Cosmetic issues or noise levels inherent to older equipment
• “Change of mind” cancellations after work has commenced